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GIS (Geographic Information Systems)

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ArcGIS Desktop Installation Guides

 

Current WashU students, faculty and staff may obtain a fully functional copy of the ArcGIS Desktop software.  This application is a popular Geographic Information System and enables map creation, spatial data creation and management, and spatial analysis. Check this page to see if your computer meets the minimum system requirements to run the software.  Users with active WUSTL Key credentials can follow the steps below to download and install the software:

  1. Access this form to enter your personal information.  Upon completion, the form will provide a link to our software distribution folder on Box; you will need to login using your WUSTL Key to gain access.  
    • If you are installing the software for the first time:
      • Open the ArcGIS Desktop folder and save all files to your local system.
    • If you are renewing an existing license:
      • Open the software folder and download the file with the (.prvc) extension
      • Right click the PRVC file and "Open with Software Administrator"
      • Proceed to Step 8 below to complete the authorization process.
  2. On your local system, browse to the downloaded files, right click the 'exe' file, and choose "Run as Administrator"
  3. The installation application will prompt you to accept the location to extract files...click Next to accept. The installation files will extract to the target directory...when the process completes, ensure that 'Launch the setup program' is checked and click Close.
     
     
  4. The installation will begin, click Next...accept the Master Agreement by clicking the radio button, then click Next to continue.  
     
  5. Click through the next few screens to:
        ensure the setup type is "Compete", click Next                       ...accept the default installation location, click Next.


    ...set the Python Destination folder, click Next...check (or not) the ESRI User Experience Program, then click Install.
     
  6. The software will install...a progress bar indicates the system is working...click Finish when the process completes.

     
  7. Now the Authorization wizard will open and you will authorize the software as follows...
      Click on Advanced (ArcInfo) Single Use, then click the Authorize Now button

     
  8. Click on "I have received an authorization file..." then browse to the folder where you stored the ".prvc" file, click Next.
    Select "Authorize with ESRI now using the Internet", click Next.

     
  9. Add your contact information, complete all required fields

     
  10. Use the dropdown menus to answer the questions as shown below...click next. 
                                                                                         Do not change the code in the window and click next to continue.

     
  11. Do not authorize any additional extensions, they will be activated by default...click next.
                                                                                                      Do not make changes to the evaluation screen...click Next.

     
  12. Click Finish to authorize and you will see tje 
     
  13. The installation is complete and the ArcGIS Administrator will open.  Verify the software is installed and authorized by clicking the "Availability" window.
    Cancel this window and open ArcMap to test the installation.  Contact Data Services if you experience any problems.

The license will expire on the same schedule as our WU ESRI Site License.  You will receive warning notices when you open ArcMap (or other ArcGIS application) beginning several weeks prior to the expiration date.  We will post instructions on this page so that you may renew when new licenses are available.

These steps will guide you through the process of installing ArcGIS software on a WU networked computer.  This is appropriate for lab-based systems, teaching labs, or other desktop systems that will always be connected to the WU network for license authentication via our License Server. Laptops or desktop systems that will be 'offline', away from the WU network, will need to authenticate using a 'single-use' license (see this page for those instructions). 

1)

  1. Access this form to enter your personal information.  Upon completion, the form will provide a link to our software distribution folder on Box; you will need to login using your WSUTL Key to gain access.  Open the ArcGIS Desktop folder and save all files to your local system.
  2. On your local system, browse to the downloaded files, right click the 'exe' file, and choose "Run as Administrator"
  3. The installation application will prompt you to accept the location to extract files...click Next to accept. The installation files will extract to the target directory...when the process completes, ensure that 'Launch the setup program' is checked and click Close.
     
     
  4. The installation will begin, click Next...accept the Master Agreement by clicking the radio button, then click Next to continue.  
     
  5. Click through the next few screens to:
        ensure the setup type is "Compete", click Next                       ...accept the default installation location, click Next.


    ...set the Python Destination folder, click Next...check (or not) the ESRI User Experience Program, then click Install.
     
  6. The software will install...a progress bar indicates the system is working...click Finish when the process completes.

     
  7. Now the Authorization wizard will open and you will authorize the software as follows...
      Click on Advanced (ArcInfo) Concurrent Use, then fill in the server name 'gis_license.wustl.edu" as shown below...click OK to continue.

     
  8. The installation is complete and the ArcGIS Administrator will open.  Verify the software is installed and authorized by clicking the "Availability" window.  Ensure that a mid-August expiration date of the appropriate year appears.
  9. Cancel this window and open ArcMap to test the installation.  Contact Data Services if you experience any problems.

The application will automatically authenticate when a user starts the program.  Our license server is usually updated with a renewed license in mid-August.  Your system should not require any attention to update the license.

Some common errors encountered during installation include:

 

 

ArcGIS License Manager Error ...host "Not_Set"

You've just downloaded and installed ArcGIS and now when you try to open the program you see this error...

ArcGIS License Manager Not Set

Could not connect to an ArcGIS license manager running on host "Not_Set"

This error will occur if ArcGIS Desktop is not able to connect to a valid authentication server.  If you are installing the ArcGIS Student Evaluation Edition, you may have selected the wrong product during setup.  Open the ArcGIS Administrator program (Start > ArcGIS > ArcGIS Administrator), the window below will appear...

ArcGIS Administrator

In the ArcGIS Administrator tool, follow these steps:

  • Click on "Desktop" in the left pane.
  • Click the Advanced (ArcInfo) Single Use radio button
  • Click "Authorize Now"
  • Fill in the required information
  • When prompted, enter the EVA code you received
  • Complete the process and do not specify any other products for evaluation, you will have access to the extensions.
  • Once this is complete, the software should function properly.

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ArcGIS Extension Error "Tool Not Licensed" / Enabling ArcGIS Extensions

You are attempting to use a tool that requires an extension such as 3D Analyst, Spatial Analyst or Network Analyst.  The window below appears:

Tool Not Licensed

Tool Not Licensed

If you have the ArcGIS Student Evaluation Edition, you have access to all of the extension, but they must be enabled.  To enable extensions in ArcMap, click the Customize > Extensions option in the main menu bar:

Check the checkbox next to the extension you wish to enable:

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ArcGIS software is not released in a version compatible with the MacOS.  However, many users successfully run ArcGIS on their Macs using either BootCamp or a virtual machine environment such as the open source application Virtual Box, or commercial VM systems such as Parallels, or VMware. In all of these cases, the user will need to obtain a copy of Windows 7 (or higher) to install on their Mac.  These pages include more details on this issue:

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